Seeking some help with an issue I had tonight with my Nano S.

I was sending BTC to my Nano S. I generated an address from the device, copied it and pasted it onto the website I was sending from, double checked it after I pasted it to make sure it was correct and had not been "spoofed" or altered, and sent the coins.

Normally the transaction would show up within seconds in my Nano S wallet as an unconfirmed transaction, this time it did not. The transaction showed as confirmed after a few minutes on the blockchain, and the coins have not moved.

The BTC address I received was definitely generated by my Nano S. I was logged in to the correct app, as my Bitcoin balance was correctly shown. I double checked the address after I copied and pasted it to make sure it was accurate. It's always a habit.

I have emailed support and will update as I find out more info. Any ideas or suggestions would be great. Thanks!